Community Bike Library
Parramatta Bike H.U.B | Helping Us Bike
Borrow a bike. Build confidence. Support community.
The Community Bike Library is a project developed as part of our commitment to sustainability, active transport, and caring for people, place and Country.
By joining the Bike Library, you’re getting more than bike hire — and giving more than financial support.
You become part of a welcoming, values-driven community that supports health, nature, Indigenous culture, bike safety, and environmental care.
Why Join the Community Bike Library?
💛 For You
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Access bikes and equipment without the cost of ownership
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No maintenance worries — we take care of safety checks and servicing
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Ongoing support and bike safety tips from our team
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A welcoming community of like-minded riders
🌍 The Big Picture
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Supports a local social enterprise
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Helps reduce bikes and equipment going to landfill
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Creates local employment opportunities
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Encourages sustainable transport choices
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Builds stronger, healthier communities
When you sign up for a Bike Library membership, you help create
Membership
Membership Options
All memberships are valid for 12 months and can be renewed at any time.
How to Join (Step by Step)
You can watch our step-by-step tutorial, or follow the instructions .
Membership packages and pricing are available via our online system.
Step 1
Create an account online with MyTurn (our service provider).
Step 2
You’ll be directed to our Membership Packages page.
You’re welcome to explore our inventory first if you like.
👉 To return to memberships at any time:
Account → Membership → Membership Options
Step 3
Select the membership package that’s right for you.
Step 4
Read and accept the terms and conditions of your selected membership.
Step 5
Purchase your membership via checkout.
Step 6
You’re good to go!
You can now reserve bikes and equipment through the inventory page.
🔁 Membership Renewal
All memberships are valid for 12 months.
To renew:
Account → Membership → Renewal Now
You can renew at any time.
How to Reserve
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Visit the Inventory page
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Select the item you want
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Choose your loan dates and pick-up time
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Go to your cart and submit your reservation
⚠️ Important:
If you don’t submit your cart, the item is not reserved.
You’ll receive a confirmation email once your reservation is successful.
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Pick-Up Information
-Pick-up location: Parramatta Bike Hub
-Pick-up times: Saturdays between 10:00 am – 2:00 pm
If you’ve reserved items not included in your membership, any additional hire fees will be payable at pick-up (members receive discounted hire rates).
Please Note
If an item is returned late or damaged by a previous loaner, we’ll contact you as soon as possible to arrange an alternative or reschedule your pick-up.
Thank you for your patience — safety checks are important to us.
All items are inspected upon return.
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Maximum loan period: 6 months
(This ensures regular safety inspections for all items.) -
Preferred return time:
Saturday between 10:00 am – 2:00 pm and Thursday between 10:00 am – 2:00 pm
Loan Period & Returns
Late Fees, Lost or Damaged Items
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Late fees: $5 per day, per item
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Fees apply if items are not returned by the due date
If you need an extension or can’t return items on time, please contact us at least 24 hours before the due date to avoid fees.
We ask all members to:
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Respect each item
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Return items clean and in the same condition issued
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Report any damage or loss as soon as possible
Repair or replacement fees may apply for damage beyond normal wear and tear.
